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Paul Fisher

Buyometric partners with Kate Garraway’s goodypass.com

Kate GarrawayToday we’re announcing a partnership between Buyometric and goodypass.com, the daily deals website founded by Kate Garraway.

Goodypass.com was launched in April 2011 and has established a strong and loyal customer base. In response to subscriber requests for more personalised deals, goodypass asked us to provide a full range of offers from around the web that are targeted to individual subscribers.

The website is now powered by Buyometric and makes full use of our deal targeting technology. It’s a big change – but a very positive one.

In Kate’s words: “We launched with the aim of bringing the kinds of discounts celebrities enjoy to people up and down the country. Over the last 12 months, we have seen an explosion in the popularity of daily deals, and an increase in the number of companies providing deeply discounted products and experiences. We think it’s a logical step to start bringing these deals to our members, but in a highly personalised way.”

We’re all delighted to be working with Kate and her team, and hope the users will be too!

Posted in About Buyometric, New features | Tagged , , , | Comments Off
Andy Atkin-Berry

Qype – Your Personal E-saver

Qype Deals recently joined up with Buyometric to provide another fantastic source of discounted offers on things to do, see and experience across the UK. As Europe’s leading consumer review site, there’s very little that Qype doesn’t know about the best places to experience new things so you know a ‘Great Deal’ when you see a ‘Qype Deal’.

As Qype Deals get set to launch their service across the UK, I look forward to working closely with Mick and the rest of the team to offer Buyometric members the same great benefits and help spread the word up and down the country.

Posted in Group buying, Qype Deals | Tagged , , , | Comments Off
Paul Fisher

Daily deals in the UK: More growth, more competition and more targeting in 2012

Daily Deal logos
There is a great deal of speculation over where the daily deals industry is headed in 2012. Groupon’s IPO and Living Social’s recent fundraising activity have renewed talk of a bubble. Niche start-ups are entering the space on a daily basis, while longer standing competitors are dropping out of the race with increasing frequency.

In the UK an estimated 7 million people subscribe to daily deal websites. What will these consumers expect to see over the coming 12 months, and what opportunities exist to see additional growth?

As the UK’s largest aggregator of daily deals, Buyometric has a unique overview of the whole industry. We aggregate deals from most of the key UK players – from market leaders to tiny regional start-ups.

Growth

Overall, we expect further growth in consumers’ use of daily deal sites. The pressure on household budgets will increase through out 2012, with rising unemployment and the fact that pay rises almost certainly won’t keep up with the rising cost of living. Daily deals will benefit from an overall increase in the usage of money saving websites.

A key growth strategy for the largest daily deal providers will be a continued expansion in their areas of coverage, and increasing the number of deals available across the categories. Groupon remain, by far, the largest provider in the UK with twice the geographic coverage of any other player. Where they have trail blazed, others will follow. Large areas of the UK remain un-served by any local deal providers at all.

While the larger players with access to sufficient funding and marketing muscle will continue to expand, we expect some fall-out as smaller non-specialist daily deal websites drop out of the race or are swallowed up by the larger providers. Some daily deal sites have business models that are not economic. For instance Crowdity, Keynoir and Kelkoo Select have left the race recently (acquired by Wowcher and Time Out respectively) and we expect more buy-outs to follow as the larger sites look to grow their user bases in a cost effective way. Wowcher, Time Out and Money Supermarket will be the main beneficiaries of this consolidation and are rising stars to watch in 2012.

Targeting

One area where we expect to see growth in 2012 is men’s deals. In recent research conducted by Buyometric, we found that women were on average over 40% more likely than men to be subscribers to the three leading daily deal sites – Groupon, Living Social and KGB Deals. Men are turned off by the untargeted nature of the main deal providers and so new male focused offerings, or better targeting by existing providers will be necessary to engage this group.

Ultra specific daily deal sites will continue to spring up in 2012, often being tied to an existing community website. Look for hobby niches such as golf (e.g. Daily Golf Deal), attitude niches such as environmental, or demographic niches such as mother & baby. However, unless they have a solid marketing plan or access to a large number of users, they will struggle to reach profitability. Sites with a small userbase will find it difficult to negotiate the commissions needed and sell in sufficient quantities to pay for sales staff. Without the sales staff, they won’t be able to negotiate enough deals to keep users making purchases. It’s a vicious circle.

Aggregation

We expect the continued growth of the aggregator in 2012 as users of daily deal sites get bored of receiving several emails a day and look at ways of consolidating the information about deals into one place. Our research1 found that over 50% of subscribers to daily deal providers receive 5 or more deal emails every day, and two thirds (67%) say that they do not always read them. The aggregator market will intensify, with an increasing number of intelligent “targeted” services replacing the current simple listing solutions. Expect to see larger international aggregators extending their reach into the UK, and vice versa.

The main daily deal sites will also start to offer some limited attempts at personalization, however it will still be in their interests to present their users with as many deals as possible, on the off-chance that they will be interested.

Even if the overall number of UK subscribers does not grow, sales growth of at least 20-30% can be expected just from existing users, since there are many sitting on the sidelines without having made a purchase yet, who can be expected to get involved in 2012. Our research in November and December 2011 identified that whilst only 69% of subscribers to daily deal websites had already bought a deal, 96% said they planned to make a purchase in the next 12 months. Much of this growth should come from men, who have not been best served by daily deal sites to date.

Our final prediction is that as a consumer, you’ll find yourself presented with daily deal buying opportunities in a lot more of your favourite places in 2012. Even if you didn’t think this was possible, you’ll soon see your own favourite websites such as local discussion groups and special interest sites re-packaging relevant deals from multiple suppliers in order to monetise their traffic. White-labelling of daily deals will become the trend of 2012.

Posted in Group buying, Groupon, KGB Deals | 2 Comments
Paul Fisher

We’re hiring: Graduate/Junior PHP developer – London

We’re looking for a graduate/junior PHP developer to fill an extra special position in our growing development team. The work will be diverse, fast-paced and challenging.

The necessary skills

  • Strong PHP/MYSQL skills
  • Experience with WordPress
  • Good JavaScript, Jquery, AJAX skills
  • Good understanding of Unix/Linux

Bonus points for any of the following:

  • Bonus points for an interest in iOS, Andriod, HTML5 mobile development
  • Object-oriented programming
  • Version control (Git)

Application process

Is this you? Then we want to hear from you!

Send us an email introducing yourself plus your CV to jobs@buyometric.com. Shortlisted applicants will be asked to sit an online PHP test, followed by a trip to our office for a chat.

Posted in About Buyometric | Tagged , , , | Comments Off
Paul Fisher

Party in the dungeon

London Dungeon

The Buyometric team decided to stay local for our Christmas Party to sample some of the delights of the London Bridge area. Here we are “enjoying” the famous London Dungeon.

Posted in About Buyometric | Tagged , | 2 Comments
Paul Fisher

Buyometric powers first daily deals desktop application – DealPouncer

DealPouncerWe’re pretty excited to announce that Buyometric is powering the first dedicated desktop application designed to help consumers find daily deals and flash sales in the UK.

In a survey we conducted during November and December, we found over half of all daily deal subscribers receive more than 5 deal emails every day. Half of these people think this is too many. While email is always going to suit some people as a means to receive offers, it’s not for everyone.

DealPouncer is a little desktop app that pops up a notification once per day it it finds deals that match your preferences. It’s powered by us, so it’s intelligent and learns the kinds of offers that you’re interested in. It’s quick to set up, is unobtrusive and will link you straight through to the deals you’re most interested in.

So if you’re fed up of email then give DealPouncer a go. The Windows version has just been released, and a Mac version will be available in the new year. Download from the DealPouncer website here.

Read the DealPouncer press release here

Posted in New features | Tagged , | Comments Off
Helen Cammack

Office of Fair Trading to investigate Groupon in the UK

GrouponIt was announced today that the Office of Fair Trading are to investigate Groupon over claims that they have mis-advertised some deals. We’ve just completed a survey of over 1,000 users of daily deals [more about this in future blog posts], and we found that, out of over 400 users who had recently purchased a Groupon deal, only 4% reported that “the product or service was disappointing or not as promised”. That’s 96% who had no issue with the description provided by Groupon.

Of course, it is always really important to read the fine print on daily deals to avoid disappointment, and we would not like to pre-empt the result of the OFT investigation, but we are very happy if this investigation leads to all daily deals providers being a bit more careful with their claims.

As a reminder, if you do have any problem with a daily deal, make sure you take up the problem with the daily deal website. We at Buyometric can help our users with this, if you’re having any trouble. We send hundreds of transactions to Groupon every week, and we’ve found Groupon customer service to be particularly good at rectifying issues with customers if anything goes wrong with a deal. But we’re also here to help you through your issue and take up your cause if necessary. Hopefully a bit more reassurance for our users.

Posted in Groupon | Tagged , , | 1 Comment
Paul Fisher

Growing pains: When email goes AWOL

Email problemsYou may have noticed a few occasions during the past month when you didn’t receive your daily offers email, or that your email came through late in the day. I’d like to put your mind at rest – “it’s not you, it’s me”!

We suffered a few growing pains during October as the number of people using our service continued to expand. From day one, we always wanted to be in full control of our technology architecture. Our emails are the most important element of our business, and so we wanted to send every single one ourselves, from our own servers. It might surprise you to hear that within the daily deals space we are pretty much unique in this respect. Most companies use a third party to deliver their emails – such as SendGrid, Amazon or Mailchimp. They do this so that they don’t have to worry about scaling their mail servers, sender reputation and creating sophisticated tracking systems to report open and click through rates. That’s all very well, but we made the decision that we didn’t want to surrender control of one of the most critical aspects of our business to somebody else.

We are a technology company, and so we took on the challenge of building our own server configuration that would cope with the level of emails we planned to send each day. We wanted to be in full control of our sender reputation with the major email providers – choosing to live or die by the quality of the emails we send our users. And we wanted to build the sophisticated tracking systems ourselves, so we could feed them straight back in to our recommendation engine and behavioural profiles of users.

And so that’s what we’ve done.

All was going swimmingly until mid October, when our current set up started to groan under the strain. Reports of missing emails started to roll in and successful delivery rates began to fall. For two weeks the technical team battled with the servers and our huge database – optimising queries, replacing queue systems and boosting memory. We overhauled the entire system to produce a lean, mean, emailing machine.

And the hard work has paid off. Delivery is back around the 100% mark. Our open rates are once again industry leading and our users are receiving the deals they are most interested in. To top things of, in the last week we’ve achieved Priority Sender status with Yahoo mail which we’re very pleased about.

Of course if you do notice anything strange with your emails, shout at us and we’ll look in to it.

Posted in About Buyometric | Tagged , , | 4 Comments
Paul Fisher

Mobile website

Mobile website We’ve just launched a beta version of our website for iPhone users.

An increasing number of people are viewing our website on their smart phone. In fact the numbers have been rocketing. And with a whopping 54% of our smart phone visitors using an iPhone (and a further 4% on iPod Touch), we decided our first task was to design an interface tailored to this group of users.

If you are already receiving our daily emails, just open the email on your iPhone and click on any link. You will be automatically transferred to the mobile site. All your preferences will be the same as for the main website.

Using your phone you can browse offers, view full details and change your selected tags and chosen areas. More functionality will be coming soon.

We’d love to hear what you think. Drop us a blog comment, email, tweet or Facebook message!

Posted in About Buyometric, New features | Tagged | Comments Off
Andy Atkin-Berry

We’ve “Lynced” Up With Another Great Site

We recently partnered up with another great daily deals site – LyncMeUp. We had our launch today and they’re already becoming one of our most exciting partners yet.

 

CEO Darshana was quick to spot the benefits of working with Buyometric and we couldn’t be happier. Our members are now benefiting from an even wider selection of fantastic offers and LyncMeUp is constantly growing so keep your eyes peeled for more great deals.

 

They bring you great lifestyle deals and experiences that can be shared with friends and family across the UK.

Posted in LyncMeUp | Tagged , , , , , | Comments Off